Develop confident, capable administrators who keep organisations running efficiently and help teams perform at their best.
Discuss this apprenticeship →Develop confident, capable administrators who keep organisations running efficiently and help teams perform at their best.
Apprentices develop occupational knowledge, skills and behaviours through planned training and meaningful workplace experience. The employer and Skillcert agree an individual plan after reviewing the role, prior learning and eligibility.
For employers, the programme provides a structured route to build capability, support consistent standards and develop existing or new staff.
Occupational learning is supported by relevant workplace responsibilities, employer involvement and regular progress reviews.

Core areas of occupational development include:
Use business software, maintain records, analyse information, prepare documents and manage data securely.
Communicate professionally, build productive relationships and respond effectively to internal and external customers.
Understand organisational structures, policies, compliance and the ways administrative services support performance.
Organise workloads, manage deadlines, coordinate resources and take responsibility for completing tasks.
Support projects, identify inefficiencies, recommend improvements and present practical solutions.
Develop initiative, integrity, adaptability, sound judgement, teamwork and a commitment to personal development.
New or existing employees in a suitable occupational role who need substantial new learning and can practise the required duties at work.
Develop confident staff, strengthen workforce capability and apply new learning directly to organisational needs.
Progression opportunities depend on the individual’s experience and future responsibilities.
Agree the occupational role, starting point, learning needs and individual training plan.
Develop skills through planned training, workplace activity, feedback and reviews.
Complete the gateway process and demonstrate occupational competence through independent assessment.
The programme includes initial assessment, an individual training plan and English and maths support where required by apprenticeship funding rules.
A knowledge test, portfolio-based interview and project presentation under the applicable assessment plan.
The employer and training provider review occupational readiness, evidence and any required qualifications.
Complete the assessment methods specified by the approved assessment plan.
Receive the assessment outcome and consider appropriate progression.
The maximum funding band is £5,000. This is not a fixed fee or guaranteed employer grant.
Eligibility, employer contributions, training price and delivery arrangements are confirmed individually.
Yes, if their role, prior learning and training needs meet the applicable eligibility rules.
The published typical training duration is 18 months; assessment time may be additional.
No. £5,000 is the maximum funding band. The agreed training price and any employer contribution are confirmed individually.
A knowledge test, portfolio-based interview and project presentation under the applicable assessment plan.
Use the form below and ask Skillcert to contact you.
Discuss Business Administrator Level 3 with our team.
Use the apprenticeship enquiry form below and select Business Administrator Level 3.